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Frequently asked questions

  • Sending accessories together with the device
  • My repair has the status “waiting for parts”. Approximately ...
  • Which brands are certified by Dynafix?
  • Warranty
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Questions in Warranty

Page 1 out of 2 Pages

  • My device has been returned with damages, what do I do now?
  • Is the repair of my device under warranty?
  • What specifications are needed for my proof of purchase?
  • What about the warranty if my device is being replaced?
  • How long do I have warranty on my repaired device after the repair?
  • How are the costs for the research determined?
  • I received a price quotation but my device still has warranty!
  • How can moisture/water damage occur?
  • I received photos of the damage to my device. These are unclear to me, where can I get more information about this?
  • Will I be notified of any costs in advance?
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